Archive for the ‘Authors’ Category

Apple Sets its Sights on the eTextbook Market

Friday, January 20th, 2012

On January 19th, Apple set off shockwaves in the educational publishing world when it unveiled its new iBooks 2 software platform. The latest version of iBooks made headlines because it represents Apple’s initial foray into the world of eTextbooks.

Phil Schiller, Apple’s senior vice president of worldwide marketing, made the company’s ambitions crystal clear during his remarks at the Guggenheim Museum in New York: “We want to reinvent the textbook,” said Schiller. He explained that all eTextbooks sold through the new iPad app are priced at $14.99 or less, a huge contrast to the high-priced paper books that currently fill college bookstores.

Apple’s announcement of their entry into the eTextbook market – in which they are initially partnering with leading publishers Pearson, McGraw Hill and Houghton Mifflin – has created a wave of speculation as to what it means for everyone involved in the textbook market. What is clear is that it will create a surge in the adoption of the iPad, which will put it further ahead of its rivals in the tablet space. More importantly, Apple’s move has raised the bar by addressing users directly with the creation of a highly rich and interactive reading experience at a low price point.

Just as the emergence of the Kindle accelerated the adoption of eBooks for the trade publishing market, we see this initiative as having a massive positive impact on the adoption of eTextbooks within the student community. Publishers now have a huge opportunity to enhance their content and optimize their delivery to the iPad, thereby tapping into the fastest growing market in 2012.

We anticipate that there will be a surge in demand by publishers to create rich textbooks in the iBookstore and to scale production cost-effectively. We also believe that publishers who create iBooks 2 will want the same functionality across all other mobile devices. Moreover, Apple’s announcement will create another significant channel for eBook sales. Publishers should look to be present in all possible sales channels and continue to build direct relationships with their end users by delivering their eBooks through their own platforms – ideally, platforms that are mobile device agnostic.

In response to this rapidly emerging growth opportunity for publishers, we will soon be announcing a comprehensive service offering for publishers who are seeking to leverage this additional channel on the iBookstore. We believe that our 10 years of experience building eTextbooks and related multimedia applications for book publishers ideally position Impelsys to support iBooks authors and publishers so they can realize the full potential of this new software.

This is an extremely significant initiative by Apple and represents a tremendous opportunity for publishers globally. For more information on our thoughts regarding iBooks 2, our services and how we can help you, please email me at sshariff@impelsys.com.

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Chapter Sale

Monday, September 19th, 2011

The future of eBooks is brimming with possibilities and promises. Nothing short of a revolution is happening in the domain of eBooks. Increased interactivity, e-reading clubs—authors, publishers and technology companies are pushing the frontiers and coming up with new ideas every day.

Here is a link that summarizes some of these trends

We live in a world that offers too many choices and too little time. Quick and easy access to relevant and accurate information in the most economical way is what discerning customers look for. They do not have the time or inclination to search for the proverbial needle in a haystack.

Then why buy an entire book, when you can buy just the relevant chapters in the book?

Last weekend, I was reading a book on lateral thinking. After progressing through the first four chapters of the book, I came to a chapter on information processing. It seemed like an area that I already had some knowledge about. Skipping the chapter, I read the rest of the book.

It occurred to me that I should have not paid for that chapter since I did not need it. Just to confirm my hypothesis, I went back and read the chapter that I had skipped earlier. It had information about what I already knew, although the chapter also contained the author’s perspective and some new info. Also, the author had made a few references about this chapter elsewhere in the book.

So does buying just certain parts or chapters of a book make sense? From a cost perspective, the decision is clear. Why pay for something that you do not need.

Another advantage is the time you save by arriving where you want to be without having to cut through the clutter. Why oppress yourself by spending time on information irrelevant to you. Additionally, there is no information overload. But, as always is the case, there are two sides to this coin too. The main disadvantage to buying just the parts and not the whole is the potential risk of not completely understanding the concept discussed in the book. If the author is building his arguments or explaining his concept in the chapters you chose to skip, there is the danger of misinterpretation and misconception.

Fortunately, there are ways to address and overcome this problem. When authors realize that readers want buy chapters of the book, instead of the entire book, they would design each chapter as an independent self-contained entity. Detailed previews of chapters—and not just the preview of the whole book—would give customers an idea of what they want to buy or not.

With chapter sale, we would be embracing the internet experience of searching for the most pertinent info and finding related info from the links that the chapter contains.

At this point, I am not sure how this trend will evolve, but I do feel that chapter sale would be a great option that all textbook buyers would like to have.

Please email your thoughts and suggestions to info@ipublishcentral.com

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Pushing the frontiers of eBook experience

Wednesday, July 20th, 2011

It was exciting to see that iPublishCentral made it to Nasscom Top 8 SaaS-Apps.
This was a significant milestone for the product. While we continue adding new features that are being requested by publishers worldwide, we are continuing to push the three key aspects of a SaaS product: Scalability, Usability and Performance. We now have customers that use the product worldwide. Feedback from these “power users” is helping us to continuously enhance the product and make it easy to use as well.

The one aspect that is clearly pushing eBook publishing is the new smart tablets. They make reading more interesting and fun. Televisions have had 3D experience for a while now. It is obvious that this experience would be extended to tablets soon, although there are some additional technology challenges for rendering 3D experience on tablets. This would be a huge opportunity to push eBook experience even further. Geography text books could use a 3D globe to explain continents, climate patterns, population and provide students with a more engaging experience.

Talking of interesting new experiences, the iPad2 can be connected to a television using an HDMI cable. This would make it possible to read eBooks on a television. This adds a whole new dimension to talking eBooks, audio and video eBooks. The ipad2 in effect becomes a very smart remote that would enable you to interact with a large screen in more ways possible than before.

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All set to go mobile? Part I: Electronic Rights

Friday, April 1st, 2011

The move has happened and electronic books are mainstream now. With more than 80 tablet devices expected to hit the markets this year, new markets are going to open up that will allow additional channels to monetize content. Publishers will need to be ready to address these new market opportunities by figuring out customer needs, product offering, pricing strategy, content formats, delivery options, development and marketing strategies. A complete mobile digital strategy, so to say. This series of articles will focus on a few things that you need to get in place to be ready for selling on these devices. This list is in no way comprehensive, but it will get you started on the thinking.

  • If you are one of the few publishers still sitting on the sidelines, then this series of articles is a definite must-read for you.
  • If you have already explored selling electronically and want to go on the devices with a full-fledged digital strategy, then this series will help you with what to keep in mind when you formulate your strategy.
  • But, if you are among those who are already on their way with mobile products, apps and a mobile digital strategy - then this series can offer a few tips and ideas that you may not have thought about.

The term, eBooks, covers a wide range of possibilities, all the way from the familiar PDF to the new yet-to-establish formats. They are also consumed in various ways - on computers, on laptops, on PDAs, on smartphones and recently, on ereading devices and tablets. The ereading device revolution was unleashed by Amazon, with their Kindle reading device, and the tablet revolution by Apple, with the now ubiquitous iPad. These innovations opened the doors of mobile marketplaces for electonic books. The devices combined with their marketplace, have made ereaders and tablets the most preferred devices to consume eBooks.

Electronic Rights

The first place to start will be look at your title’s electronic rights. Though this may seem obvious, it is better to figure this out at the beginning rather than mid-way through defining your strategy. Do you have the rights for digitally publishing your titles? If not, you may need to renegotiate these rights with the rights holder - the authors, their agents or other distributors, who may have these rights. The rights should cover all devices and formats.

Geographic Rights

While figuring out the electronic rights, you may want to negotiate for the overall global rights for your electronic content. If you look at the spread globally of mobile technology and smartphones, the rate of growth is phenomenal in the BRIC (Brazil, Russia, India, China) countries. Having rights to sell your electronic content in these countries will be important, as markets mature.

Language Rights

Most of us are familiar about how important the Spanish markets are, due to the huge market within the US. But, what about other languages? Chinese and Russian are three language that must be considered to have a global appeal for your content. These new markets will become important revenue generators in the near future.

Ancillary Rights

Now that the book rights have been figured out, what about the images that were used within the book? Were they a single-use license or print only? What about using the same image across different products? An eBook is essentially a different product from the print book in which the image would have been used originally. You need to make sure that you have the rights to these ancillaries or look around for suitable replacements. Ancillaries can be images, drawings, illustrations, videos, audio, and more.

Media Rights

As most of these tablets are multimedia devices, getting rights to different media adaptions of the book will ensure long-term adaptability for your content. Do you have the audio rights to the book? Can you deliver the title as an audio eBook or have a read-aloud option within the title? What about the rights to convert the book into a game? These media types provide immersive experiences and can provide additional monetizing options for the same content.

In the next part, we take a look at how you can plan your pricing and what you need to keep in mind while devising a mobile strategy. Watch this space for Part II, of Mobile Strategies - Pricing.

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Books on the cloud

Tuesday, November 2nd, 2010

Over the years, the Internet has grown into a large repository of data and information that can be accessed from anywhere through multiple devices. Today you no longer need to be seated at your personal computer to read your e-mail or book movie tickets. Instead you could be on the beach, at the playing field, at the airport or in another country.

It has been our vision that books, like all digital products should be accessible and available all the time. We have worked hard to build an infrastructure that ensures that we can provide this to our publishing customers, who in turn can ensure that their books reach their readers anywhere and at all times. We watch with confidence as the market takes shape and as this vision of books being on the cloud turns to reality in the months to come.

There are three main reasons why books on the cloud makes sense and I have outlined them below:


Consumer is King

Consumer expectation is to have services available all the time - from Webmail, to Google docs, to salesforce, to Evernote consumer expectation is that they will have their services accessible from anywhere and from any device. Companies that understand this and create this access entry point are guaranteed success. An example for me is a note taking service. I have used several note taking applications; I put notes on my mac, on my blackberry, my iPad too has a few note apps. And then, a few months back I discovered Evernote. This amazing web application, wins over every other note taking software as I can confidently use it knowing that I access all of my notes at anytime from any of my devices, no matter where I am.

Muti-device accessibility
with the speed at which technology is advancing, it is difficult to judge whether our lives are getting simpler or more complicated. Today, we use multiple, multipurpose devices, to stay connected. I have my laptop, my home desktop, my smartphone, my blackberry, my iPad and I work and live my daily life going between all these devices. For convenience sake I EXPECT my applications and software to work interchangeably between all these devices. While I might be an early adopter of technology, a few years down line, this just like e-mail being available everywhere will be a norm for most people.

Follow the Leader(s)

Amazon recently announced that they are launching the web based kindle. With this version, Amazon is now ensuring that their customer can access their eBooks from anywhere and on any device. I use a kindle and I expect to read my books on my iPad, my kindle or on my iPhone. As the market leader, Amazon is establishing a benchmark in the industry by providing this experience; a benchmark that all customers like me will expect to have when using books in the eWorld.

These norms will push publishers to deliver their content on the cloud, needing sophisticated technology to achieve the same. The good news is that there are companies like ours who can provide this infrastructure. This is just the beginning, once books are on the cloud; the opportunities for the publisher are innumerable. Publishers need to realize that this is the future and start implementing their cloud strategy immediately.

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The journey through eBook pricing trends

Thursday, August 19th, 2010

A lot has been said about eBook pricing in the past year. Publishers now are in a stronger position of control, shunning older pricing models for models that fit in with their business objectives.

The Retail model

In the recent past, the retail model, made popular by retail giant Amazon, has been facing a lot of criticism from publishers. Under this model the publishers sells books to online retailers, who then sell it to readers at a price that the retailer determines. Amazon was buying eBooks from publisher for about $13 and selling the same eBook, at a loss-leader pricing, for $ 9.99 for reading on its Kindle eReader device.

The strategy of taking a loss on each eBook was aimed to push sales of the Kindle mainly succeeded in establishing $ 9.99 as an acceptable and popular price for an eBook.

The problem publishers have faced with this model are two fold. Besides having limited control over pricing, publishers believe that a standard pricing of $9.99 devalues the book — negatively impacting sales of the hardcover paperback.

The Agency model

Many publishers such as Macmillan, unhappy with the Amazon eBook pricing model that resulted in devaluing the content of the book, began pushing for an ‘Agency model’ for the sale of eBooks.

Under this model, the publisher shall remain the sole seller, and an online vendor like Amazon would merely act as an “agent,” in exchange for a percentage of the commission. This ensured that the publisher had full control over prices, rather than having to accept the standard $ 9.99 price made popular by Amazon. Under this system, Amazon would probably earn extra dollars from publishers as compared to their current loss-leader pricing model.

The war against the $ 9.99 eBook price was started when Macmillan challenged Amazon head-on and refused to settle for the $ 9.99 price. Macmillan was soon followed by the Hachette Book Group and Harper Collins. Amazon initially retaliated by refusing to sell Macmillan books through their online store. But in a short span of time, Amazon accepted Macmillan’s terms and put their books back on the Amazon store — but not without insisting that Macmillan prices were still needlessly high for e-books.

Apple too has adopted the agency model for eBooks on its iPad, by signing up with publishers such as Harper Collins, Hachette Book Group, Macmillan, Simon & Schuster and Penguin.

The Subscription model

The problem that publishers faced with both the above models, be it the wholesaler-retailer model or the agency model (selling through agents), was lack of access to buyer statistics and behavior. In the future, publishers are largely going to shift from B2B to B2C business models i.e. selling directly to readers / end-users or institutions.

Under a B2C business model, the publisher enjoys certain advantages. Publishers have control over prices, get to know the readers directly and can gain insights into the usage of their content.  They can also sell several supplementary / ancillary assets at incremental prices directly through their website. This type of content monetizing is possible by adopting newer models such as marketplace Apps or subscriptions.

Many publishers are now choosing to supplement their retailers by distributing books and eBooks via their own branded eBookstores that have e-commerce systems built into them.

A buyer looking to purchase a particular book can visit the publishers’ eBookstore and buy the book directly from them. This is useful particularly when readers wish to gain access to several books in the store. Along with selling the titles individually, publishers can offer a monthly or yearly subscription to all the books in the store. Publishers can also go one step ahead and offer eBooks, eBook supplements or content chunks to customers on ‘rent’. i.e. enable micro-payments to provide access for a short periods of time. For example, a reader no longer has to buy an entire book just to access say Chapter-7 of the book. He can instead loan out the content for just as long as s/he needs it.

In the future, it is likely that more and more publishers will create and manage their very own eBookstores to supplement sales through their retailers, intermediaries and other online distributors. The advantage of reaching out directly to the end user, not only allows publishers greater control over prices, but also helps them understand their reader buying and consumption habits better.

Other Noteworthy Business models

Harper Studio

One model worth taking note of is the game changing business model by Harper Studio that pays the author 50% of the profit sharing as compared with the traditional 7-15% royalty that an author gets.

The model aims at seizing the doors of opportunity that technology has opened. Harper is looking at packing and supplementing their products with multimedia tools such as DVDs and / or embedded videos or narrative blurbs.

Odyssey editions

A group of well known and well respected authors, have formed Odyssey editions to sell their titles as Kindle ebook editions. Most of the books are priced under Amazon’s target eBook price of $9.99 and mostly undercut the price of the paperback edition. The model which offers self ePublishing authors 70% of sales, is facing flak from traditional publishers who have, under newer contracts been claiming exlusive eBook rights, offering authors only around 25% for ebook sales.

With the agent taking on the role of the publisher, Publishers such as Random house are disputing Odyssey’s rights to sell the ebooks.

References:

http://blog.macmillanspeaks.com/macmillan-ceo-john-sargent-on-the-agency-model-availability-and-price/
http://www.digitaltrends.com/gadgets/three-publishers-now-reject-amazons-9-99-ebooks/
http://www.fastcompany.com/magazine/135/fast-talk-the-experimenter.html
http://industry.bnet.com/media/10006134/harpercollins-inkpop-another-step-in-the-digital-publishing-revolution/
http://www.i-programmer.info/the-stone-tapes/1098-publishers-bypassed-by-kindle-ebooks.html

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What my 4 year old taught me about the iPad

Tuesday, July 20th, 2010

www.apple.com

www.apple.com

The iPad has been around for more than four months now and after using it extensively for a multitude of purposes, here are some of my observations…

To start with, the iPad is not just a passing fad. Instead it is the birth of an entirely new category of devices; devices that, in the future, are going to be a majority. Steve Jobs has once again wowed us with more than just a beautifully designed product backed by meticulous marketing. He has in fact created a global phenomenon, one that everybody wants to be a part of.

Till date, Apple has sold over three million devices with millions more to soon be sold in countries all over the world. Citing a Forrester Research Report; Tablet PCs are expected to replace netbooks by 2012 to become a strong segment in the global PC market, and nearly one-fourth of personal computers in the US market will be tablets by 2015.

The second distinct feature of the iPad is its ability to instantly appeal and interact with almost anyone. Be it a 4 year old, a teenager, a grad student, a working professional, or a 74-year-old grandmother, the iPad appeals to everyone. The other day, I was at home watching a game on TV while my 4 year old daughter was clambering all over me, wanting to be entertained. Me, too involved in the game and not wanting to be distracted, opened up my iPad and tried to get her busy with one of the word building apps I had downloaded. Soon enough she figured she’d do better without my help and ran with my iPad to the far end of the room, sat herself in a corner and was engrossed in the game for the next 20 – 25 minutes.

This is just one example that further proves how fantastic this device is. Any device that can hold the attention of a 4 year old for more than 20 minutes is truly the future. The device finds its way into the lives of almost every individual and has an app to cater to almost any interest.

Third is the ease in which its intuitive touch based user interface facilitates interaction. The manner of interacting with this particular device takes us back to the basic, the natural dynamics of using our hands and fingers to interact with an object as compared to using mechanical devices such as a mouse or stylus to navigate.

Fourth is that this is a everything device. For me it’s a book, a magazine, a newspaper, a piano, a map, a video game player, a note pad, as an additional screen and much more. With the increasing number of apps, the functionality of the iPad is only going to increase, making it a necessity in our everyday lives. Fifteen years ago, no one imagined that cell phones would be such an important part of our everyday lives. I think this would be the case with tablet computers like the iPad too. Ten years down the line, we probably may never leave home without them.

Moving closer home to gauge the impact that this device has on publishing and the publishing industry brings me to my fifth observation. As technology partners for many leading publishing houses, this could be the device we have all been waiting for. The iPad allows us to do justice to our product offerings, taking learning and reading to a whole new level of engagement and interactivity.  It facilitates convenience for purchase and the ability to make impulse buys. Over the last month, many of the books I have bought have been the result of discussions and conversations with friends who have recommended a particular book or article and me buying the book then and there. An added advantage is that I have all my books and magazines in one place, and knowing that I can access all of my content at anytime, anywhere

This new category of devices is getting us closer than ever to the tipping point. We now have the device in place, information search in place, distribution through apps and eBookstores in place, as well as, the ease of payment through well established payment systems and infrastructure. For those of us in the Publishing industry - I’d say - The future has arrived.

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Launch of the Sesame eBookstore

Friday, May 28th, 2010

On March 20th we finally launched the Sesame Workshop eBookstore. The launch was followed by a spate of e-mails from subscribers telling us how thrilled they were to finally lay their eyes on the digital versions of their favorite stories and to see the characters come to life. This followed by overwhelming response from mainline media, television news and bloggers who covered the news about the launch, had us in high spirits. Working with a household brand like Sesame Street has been very special to us and with this launch our hard work and nights of toil finally saw the light of day.

Brands like Sesame Workshop opting to convert as many as 900 of their 5000 published print titles into eBooks, definitely marks a milestone in publishing. Traditional publishing, while still very much a part of the industry is incomplete without its digital counterparts.

In the past year, the publishing fraternity has gained critics and patrons, received praise and condemnation, faced evolution and revolution, been named the light of the future and the black hole of failure. But one thing that unites those critics and the patrons is the realization that the eBook cannot and will not be ignored.

The stamp of approval and the verdict has been passed with brands like Sesame Workshop going the eBook way. While there has been much debate on the subject of eBook pricing, Sesame Workshop has opted to go with the subscription based pricing model.

Fans, parents, teachers and schools can subscribe to get unlimited access to a library of more than 100 Sesame Street eBooks for an annual subscription price of $39.99, with a special early bird offer at $24.99. Titles are offered in a variety of formats such as eBooks that allow a child to read along at their own pace; audio eBooks that contain narration, sound effects, and music as well as animated and interactive eBooks that bring beloved Sesame Street characters and stories to life in full-color animation inviting children to play along and learn.

So do take a look at the brand new Sesame Street eBook store, show it, share it and relive your childhood with your kids, nieces, nephews, neighbor’s kids, the noisy ones down the lane and every Sesame Street fan you know. And, if you want a sneak peek before subscribing, they also have 5 free eBooks introduced every month!

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Crossing the finish line

Thursday, April 22nd, 2010

On April 11th, I ran the Paris Marathon. An event that I trained for over the last six months.

As I was running the marathon, my mind went through all the effort that was needed to get ready for the race. Running 42 kilometers is not easy and it takes a toll on your body. The only way to be ready for it, is the preparation that is required months before the race. The preparation and the discipline to maintain your training schedule allows you to compete and potentially complete the race. My race was going well and I was on pace to get to my 4 hour goal when I hit the wall during the 38 km mark. My legs gave in and I was in severe pain. Physically my body was telling me to let up but mentally I knew that I could not stop because the finish line was so close. The last 4 kilometers was a mental vs. physical battle to get to the finish line. At the end I crossed the line achieving my time goal and gaining a personal victory for myself. Crossing the finish line was an incredible feeling of pure and unadulterated joy!

I realized while running the marathon that what we are building at Impelsys is also like a marathon.  We, at Impelsys have a clear goal in becoming the leader in supporting the global book publishing market to deliver and market their electronic content.  We are passionate and determined to get to the goal and win, not only for ourselves but for our publishing customers.  Our training in the “marathon of business” has been the effort that we have put over the last several years to study the transition of the publishing industry, to understand what traditional publishing was all about and to use this understanding to help them adapt and succeed in the electronic world.  In turn, helping them add revenues through new and previously unexplored business models and building the content delivery infrastructure for the online world.  Just as my marathon training required extreme discipline, achieving this vision too requires discipline, determination and an ever thirsty passion to succeed.

Our industry is a dynamic, ever-changing, ever-evolving one, where almost every day there is something new out there, something more that customers want and something better that someone else is doing.   In today’s competitive business world the secret ingredient to success is in having your consumers win. We have built our capabilities and dedicated our vision towards helping our clients’ win, by ensuring that their customers in turn win. We are determined and confident in getting to our finish line.

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Social networking and the publishing industry

Thursday, April 15th, 2010

With readers increasingly looking to the web and digital media for information search, learning and content needs, publishers have drastically expanded their business models to adapt to new and emerging trends, yet without losing sight of their core competency.

An interesting phenomena is the role social networks play in the publishing industry.

I would say that it impacts the industry in two major spheres

a) Sales

b) Content

Let me delve into this a little further;

Everyone has an opinion, and in the past, well that opinion was just an opinion. But today, opinions can be shared, heard and actually listened to. People share opinions about toothpaste, chocolate and well, most definitely the books they read.


Sales

A 16 year old cheerleader sitting in Austin could well be influencing your sales through her twitter profile, her facebook account or even her shared shelfari/ Amazon reading lists. That famous Harvard professor has the power to influence more than just the students he has spoken to by endorsing a particular book. Your author now has an even more powerful sales strategy that physical book signings in form of a fan page or a blog, managed from the comfort of his writing desk, saving millions of dollars that would otherwise be spent on a book tour.

Viral marketing tools like widgets that can be spread all over the web either by you, by your fans and readers or by authors enable readers to preview a sample of the book, search within the book, view the table of content or be directed to the e-commerce or retail site.

Today publishers are seeing the shift from a traditional B2B business model, where the sales cycle was incomplete without distributors and retailers. Without them, sales were more or less: nil. Publishers are surpassing these middlemen and have the option of selling directly to their readers. Today, it is relatively simple for publishers to create their own delivery platform or end user portal from where they can sell books directly to consumers. This enables them to reach readers spread over vast geographies with minimal investment. It also enables them to study reader behavior and preferences, that enables them to offer readers content chunks at lower prices, rather than the entire book which may not be if use to the reader. This could in way save them from piracy practices such as copying of books or the used textbooks market.

Content

Today readers are influencing and creating content in more ways that one. Not only do they call the shots when it comes to exactly which part of the content they prefer, social networking allows them to share opinions with readers who have the similar interests and expertise. Professors, schools and institutions now have the option of sampling content online. Social bookmarking too gives your content more visibility

Publishers now share a one on one relationship with readers and they have the option of ready reporting tools which tells them everything, from the number of pages read, time spent on each page, number of readers of a particular book old through an institution, notes made, recommendations and opinions shared, ancillary content used. This enables them to build content that is specific to user needs, and gives users the option of buying only that part of the content that they require.

In the education and professional learning sectors, too, social networking plays a vital role in creation of content. Readers of a particular book/topic are able to network with others of similar interests and expertise which allows the learning  experience to be enhanced by asking of questions, sharing of experiences and discussions.

Social networking in business has seen tremendous growth in the past few years, and its full potential, well, we’ll have to wait and watch where it takes us!

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